Terms & Conditions

TERMS & CONDITIONS

INTRODUCTION

Welcome to Haybah.

By accessing our website and placing an order, you agree to be bound by the following Terms & Conditions. These terms are designed to ensure transparency, fairness, and clarity for both Haybah and our customers.

BRAND & SERVICE SCOPE

Haybah is a premium thobe brand offering Classic, Premium, and Luxury collections through online sales.

We reserve the right to update, modify, or discontinue any product, service, or content at any time without prior notice.

ORDERS & PAYMENTS

• All prices are displayed clearly at checkout
• Orders are confirmed only after successful payment
• We reserve the right to cancel any order due to pricing errors, fraud suspicion, or operational issues

SIZING & CUSTOMER RESPONSIBILITY

Haybah thobes are sized based on neck measurements.

Customers are fully responsible for:
• Reviewing size guides carefully
• Measuring correctly before ordering
• Selecting the appropriate size

Haybah is not responsible for incorrect size selection.

RETURNS & EXCHANGES

At this stage, Haybah does not offer returns or exchanges.

This policy is due to international shipping constraints and the absence of a physical warehouse within Saudi Arabia or the Gulf region.

All sales are final.

SHIPPING & DELIVERY

• Orders are shipped internationally via DHL
• Estimated delivery time: 7–10 business days
• Delivery timelines may vary due to customs clearance or external factors

Haybah is not responsible for delays beyond its control.

INTELLECTUAL PROPERTY

All content on this website — including text, images, branding, and designs — is the exclusive property of Haybah.

Unauthorized use, reproduction, or distribution is strictly prohibited.

LIMITATION OF LIABILITY

Haybah shall not be held liable for:
• Indirect or consequential damages
• Delays caused by third-party logistics
• Issues arising from incorrect customer-provided information

GOVERNING PRINCIPLES

Haybah operates with a commitment to ethical trade, transparency, and fairness.

Our business practices are inspired by integrity, accountability, and long-term trust — values that guide every decision we make.

UPDATES TO TERMS

Haybah reserves the right to update these Terms & Conditions at any time.

Continued use of the website constitutes acceptance of any changes.

REGISTERED BUSINESS ADDRESS

Haybah operates from the following registered business address:

House#1206, Ground Floor, Sector 31-G, AllahWala Town, Korangi Crossing, Karachi, Pakistan (Behind Attock Petrol Pump).

For any official correspondence or inquiries, customers may contact us through our provided email or WhatsApp support.

CLOSING STATEMENT

Thank you for choosing Haybah.

We appreciate your trust and are committed to delivering refined quality with honesty and respect.